Terms and Conditions

Cancellations

When booking a Pottery @ The Pub session, please make sure you select the correct date and venue that works for your schedule. Due to limited spaces and advance preparation required for each event, we're unable to offer refunds or transfers for bookings once they've been made. The only exception is if we need to cancel or reschedule an event and the new date doesn't work for you. For this reason, we recommend double-checking your availability before confirming your booking.

Collections

After your session, your creations will be fired and you'll receive an email when they're ready to collect from the designated collection location. Because storage space is limited, any pots left uncollected for more than one month after the collection email is sent may unfortunately need to be disposed of. We'd love for you to keep your creations, so please arrange collection within that time or let us know if you're having trouble collecting them.